Privacy policy

1. Local creation, without an account

Hagakino does not require an app account. Your card contents, selected photos, recipient and sender names and addresses, and preferences are stored on your device for layout, preview, printing, export and local backup. The app does not automatically upload this material to a developer-operated application server. It contains no advertising, behavioural analytics or crash-reporting SDKs.

The app reads only images and files you select using system pickers. Addresses are entered manually or imported from CSV; it does not read your entire system address book. Source photos or backups may retain metadata such as location. Import only material you intend to use in your cards.

2. Purchases and restoring access

In store versions that support purchases, Google Play or Apple processes payments, store accounts and payment details. Hagakino does not receive your full payment-card details. The app reads product information, purchase status and transaction or purchase tokens to verify and restore the one-time unlock. Verification currently takes place on the device; purchase receipts are not uploaded to the developer.

The free output count and unlock status are kept on the device, using platform secure storage on mobile. The store may process transaction and device information under its own privacy policy. Purchase and restoration require connectivity. The store controls its own transaction records.

3. Printing, exports and backups

When you choose to print, save or share, the relevant cards, photos or addresses are passed to the system print service, file provider, printer or receiving app that you choose. Network printers, cloud drives and other apps may process this material under their own policies.

JSON backups contain photos, cards and addresses and are not additionally encrypted. Deleting a card in Hagakino does not delete exported PDFs, PNGs, CSVs or backups. You control copies in device storage, cloud drives, print queues and receiving services. Operating-system backups may also include app data, depending on your system settings.

4. This website and support messages

This website has no analytics scripts, advertising trackers or submission forms and does not intentionally set marketing cookies. Its hosting provider, Google Firebase Hosting, may process IP addresses, request times, browser details and similar access data to deliver pages, secure the service and operate its infrastructure under its own terms and privacy information. External websites have their own policies.

If you email support, the operator and email provider process your email address, message and any attachments so that we can respond and resolve the issue. Do not send complete address books, payment-card numbers or unrelated personal details. We do not sell personal information or use support messages for advertising profiles.

5. Retention, security and deletion

Local information remains until you remove it in the app or clear the relevant device data. The app relies on operating-system sandboxing and device access protection. Card projects and backups are not end-to-end encrypted files. Use a device lock and keep backups in a private location. Securely stored entitlement markers and store transaction records may remain after reinstallation.

Support correspondence is kept only for as long as reasonably needed to resolve the request, handle necessary follow-up and meet applicable legal obligations. Hosting providers apply their own operational and security retention rules. Contact support@imobsoft.com to ask about, correct or request deletion of support information we hold.

6. Your choices and rights

You can use text templates without adding photos or addresses, although features that require those details will be limited. You can delete individual cards, contacts and sender profiles, or export your local information using backups. We cannot remotely access or delete material held only on your device.

Where applicable law provides these rights, you may ask to access, correct, erase or obtain personal information we actually hold, restrict or object to processing, or withdraw consent where relevant. Support processing is based on responding to your request under a contract or a related legitimate interest; website security is based on legitimate interests in operating a safe service; legally required retention is based on legal obligations. We do not make automated profiling decisions with legal or similarly significant effects. You may complain to your local data-protection authority. UK users may contact the ICO at ico.org.uk.

7. Third parties and international processing

App stores, your selected printing or cloud services, and hosting and email providers may process information outside your country under their own terms and applicable transfer arrangements. We do not build central profiles from your local card material. We will update this policy and necessary in-app disclosures if we introduce additional collection or services.

Google privacy information: policies.google.com/privacy. Apple: apple.com/legal/privacy. Firebase hosting: firebase.google.com/support/privacy.

8. Policy updates and contact

We update the effective date on this page when the policy changes and provide additional notice or consent where needed. Operator: iMobSoft. Privacy and support: support@imobsoft.com.